Tuesday, December 12, 2017
Honolulu's Famed Halekulani Resort Turns a hundred
When I was a child, my parents vacationed per week every summer, and one each winter. We at all times stayed at "resorts" rather than lodges, and usually historic, one-off locations: The Mount Washington Resort in New Hampshire, the Fountainebleau in Miami Seaside. Again then, in the fifties and sixties, these places had what can simply be described as class.
In fact, back then was before the age of mass tourism. Individuals dressed for dinner and flew in those rumbling Lockheed Constellations and Douglas DC-7 aircraft as if dressed for Sunday church services.
These resorts weren't snobby, though they weren't low cost both: however they anticipated a certain decorum from visitors; no raucous habits on the pool, no flip-flops at dinner, no parading via the lobby in a bikini. A few of them fell into near-break but had been later lovingly restored. But of their day, management maintained them meticulously and in addition to offering a room and meals, they supplied entertainment and activities, the two things that distinguish a mere resort from a resort, which brings me to one of my favorite resorts on the earth, Honolulu's Halekulani on Waikiki.
For a very long time I tried to determine why I liked it so much. I've stayed there 5 instances over the years in varied rooms (ocean view, garden view, "Diamond Head view"), typically for one night, typically longer. I've stayed in other Waikiki "Grand Dames" as effectively (The Royal Hawaiian for instance) however solely because the Halekulani was booked strong, as it typically is.
The Halekulani is just not a series. Like the locations I stayed as a child, it's a one-off. There's no Halekulani Bora Bora, no Halekulani South Beach. There's no frequent keep program to lure visitors, like you'd find at a Westin or Hyatt. They do not want one apparently.
The minute you stroll in the lobby you discover the staff uniforms. They're customized-designed, elegant but understated, in impartial colours. Lots of the entrance desk folks have been there for many years. It's the same faces 12 months after 12 months. You discover the expanses of marble, the frilly flower arrangements, the waterfall and calm at the middle of a bustling city.
You are escorted to your room the place you complete registration. All the rooms are decorated in the same color palette: seven different shades of white: the partitions, the louvered doorways, the woodwork, the carpets, the bed linens, all designed to not compete with the ocean views. White and blue, blue and white.
(There really are seven totally different shades of white in each guest room, which showcase the blue ocean views. And a small placard asks you kindly to not dangle towels on the railings)
On my final go to, making an attempt to pinpoint why the place enchanted me so totally, I appeared round my room on the lookout for scratches on the woodwork, furniture, walls. There were none. The lodge was final fully renovated in 1983, and again in 2012, however rooms are consistently monitored and updated. The slightest scratch, stain, sign of put on or different imperfection, the final supervisor, Ulrich Krauer, told me lately, "and the room turns into non-sellable. We take it out of inventory till it's fastened. Now we have a crew dedicated to inspecting room high quality every single day."
Back to that sense of decorum that is missing elsewhere lately: Within the room there's somewhat brochure telling you about the lodge, and what you'll be able to count on from the resort but in addition what's anticipated of you. It starts with a smart costume code, supplied in the brochure and on indicators posted throughout the resort. It's a throwback to an earlier age. "Your courtesy in maintaining an applicable customary of dress is appreciated," it reads. In the course of the day, a "hotel bathrobe or coordinating swimsuit cowl up is to be worn whereas going to and from the seashore or pool." Within the evening, gentlemen are requested to put on a "collared shirt, long pants and lined footwear." At the Orchids restaurant, beachwear, athletic put on, tank tops, t-shirts and rubber seaside sandals are a no-no. And within the elegant La Mer restaurant, a long sleeved dress shirt and dress footwear will get you served. Maybe it's because the resort is owned by a Japanese company, and the Japanese are recognized for formality, but I feel it is greater than that.
"We would offend a number of visitors now and then with our standards, which now we have relaxed a bit through the years," Krauer admitted. "But we do not need to see your toes at dinner. We need to preserve the serenity."
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